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Relationship Manager, Putonghua Specialist (Call Centre)

China CITIC Bank International Limited

  • Company Industries:Banking

Job Information

  • Post Date:2019-05-09
  • Career Level:Entry Level
  • Location:Lai Chi Kok
  • Yr(s) of Exp:1 years
  • Qualification:Degree
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Call Centre
  • Benefits:http://www.cncbinternational.com

Job Description

Key Responsibilities

  • Achieve individual sales target & service pledge.
  • Build and nurture the relationship with Chinese customers by proactively rendering best-in-class service and understanding customers’ banking and financial needs.
  • Robustly conduct outbound calls to Chinese customers for business acquisition and product penetration.
  • Capture deposit and cross sell other retail products, conduct face to face customer meetings to fulfill the selling or referral process if required.

 

Requirements

  • Native Putonghua speaker is preferred.
  • Preferably a Degree holder or equivalent.
  • 1-2 years financial sales or banking experience is preferred.
  • Possess IIQAS qualification for selling insurance products.
  • Possess required qualifications under SFC for selling investment products is an added advantage.
  • Good interpersonal and telephone skills.
  • Good communication and selling skills to serve Mainland China customers.
  • Strong sales drive to grow the customers and be a proactive achiever.

 

 

For more details about career opportunities with the Bank, please visit our website http://www.cncbinternational.com/careers/en/index.jsp. Please apply with full resume stating current and expected salaries.

Personal data collected will be used for recruitment related purposes only. Applicants not invited for interview within 6 weeks may consider their applications unsuccessful. However, applicants may be considered for other suitable positions within the Group for a period of not more than 2 years. Personal data will be destroyed at any time after 3 months.

China CITIC Bank International is committed to being an equal opportunities employer and intends to provide a work environment free of unlawful discrimination or harassment. All employment decisions will be made in a non-discriminatory manner.

Company Info

China CITIC Bank International Limited ("CNCBI") is 75%-owned by CITIC International Financial Holdings Limited ("CIFH"), which in turn is a wholly-owned subsidiary of China CITIC Bank Corporation Limited ("CNCB").

By providing value-creating financial solutions to define and exceed both wealth management and international business objectives of Greater China and overseas customers, CNCBI aspires to be "the best integrated financial services institution", with the highest international standards and capabilities.

CNCBI's footprint in Greater China includes 28 branches and two business banking centres in Hong Kong, as well as branches and presence in Beijing, Shanghai, Shenzhen and Macau.  CNCBI also has overseas branches in New York, Los Angeles and Singapore.  More information about CNCBI can be found on its website at www.cncbinternational.com.

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