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Supervisor – Claims (Ref: J589)

FWD General Insurance Company Limited

  • Company Industries:Others

Job Information

  • Post Date:2014-01-27
  • Career Level:Middle
  • Location:Sheung Wan
  • Yr(s) of Exp:2 years
  • Qualification:Non-Degree Tertiary
  • Employment Type:Full Time, Permanent
  • Job Function:Claims Officer  
  • Benefits:Dental insurance  Five-day work week  Flexible working hours  Life insurance  Medical in

Job Description

The Job:

  • Handle insurance claims within well-defined guidelines and settle claims in accordance with corporate policy and procedure
  • Provide telephone enquiry services to customers and explain the claims case of policy coverage / processing / denying
  • Provide clerical support in claims processing such as record keeping, processing of payment, updating of records, receiving notices, reports and documents, verifying policy coverage and release of cheque payments
  • Reply to client / intermediates’ enquiries in writing and seek assistance from supervisor if necessary
  • Assist in departmental administrative works
  • Assist In-house / Workshop presentation in claims related matters
  • Supervise and review the work from the junior staff

The Person:

  • Form 7 or above, Degree/Diploma in insurance or related disciplines is highly advantageous
  • 2-3 years’ experience in General Insurance, claims experience will be a definite plus
  • Pleasant and articulated, with good telephone manner
  • Good command of both spoken and written English & Chinese
  • Proficient in MS Office, Chinese word processing and internet research

 

We offer 5-day work, 20 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Interested parties please send your full resume with current & expected salary, education and working experience to Human Resources Department (2/F Financial Centre, 308 Des Voeux Road Central, Hong Kong) or email to recruit01.hk@fwd.com or fax to 28503838.

Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process.

Company Info

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