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E-commerce Officer/ Assistant/ Clerk (EBay/ Qoo10/ Online Marketplace)

Cosme De Net Company Limited

  • Company Industries:Trading and Distribution

Job Information

  • Post Date:2019-04-25
  • Career Level:Entry Level
  • Location:Kwun Tong
  • Yr(s) of Exp:2 years
  • Qualification:Matriculated
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Marketing - Brand / Product Management
  • Benefits:Dental insurance, Five-day work week, Medical insurance, Performance bonus

Job Description

Responsibilities:

  • Assist team to Operate and Manage E-commerce; Marketplace;stores (including eBayQoo10, Lazada, Shopee etc) selling Health & Beauty products to achieve company goals and targets;
  • Provide Online Customer Service, Operation, Order Processing support, handle daily orders, enquiries and issues with customers and partners in a timely and professional manner;
  • Manage product listings, pricing, research, sales supporting tasks;
  • Handle returns, replacement-shipments and refunds;
  • Familiar with different marketplaces' SLA, rules and policies, resolve complaints/ issues in resolution center/ difference marketplace platforms efficiently and professionally, improve & maintain good feedback and dashboard status like eBay Top-Rated Seller;
  • Daily clerical, administrative tasks, invoices and reports follow-up;
  • Assist any ad hoc work and projects assigned.

Requirements:

  • Diploma or above in E-Commerce, Internet, Business Administration, Marketing, Business Information Systems, Language, Communication or related field;
  • 2 years or above relevant working experience in E-commerce Marketplace (eBay, Qoo10, Lazada etc)/ Internet/ Customer Service/ Operation/ Sales Support/ IT/ Global Business/ Health & Beauty/ Shipping & Logistics field;
  • Fluent in both written and spoken English and Chinese (Cantonese & Mandarin). Proficiency in English and Chinese Word Processing. Proficiency in one or more foreign language(s) would be an advantage (e.g. Korean, Japanese, German, French, Spanish, etc);
  • Strong organizational skills and attention to detail;
  • Competent Computer Skills; Proficiency in MS Excel, Word & PowerPoint. Proficiency in HTML and photo editing software would be an advantage;
  • Fresh Graduate or candidate with less experience/ qualifications will be considered as E-commerce Assistant/ Clerk;
  • Immediate available is highly preferred.

We offer:

  • Career Development Prospect
  • Attractive remuneration package
  • 5 working days from 9:00am to 5:30pm
  • Medical and Dental Coverage
  • Public Holiday
  • Discretionary bonus
  • Leave and Birthday benefits
  • Staff Purchase Benefits

Interested parties, please send full resume with availability, present & expected salary to us via APPLY NOW.

Personal data collected will be used for recruitment purpose only.

Company Info

Cosme De Net Group believes that the pursuit of beauty is not bound geographically or by time. Established since 2003, our Group has transformed to be one of the most popular overseas e-commerce shopping platform for international cosmetics and skincare products.

Other than the flagship office & distribution warehouse in Hong Kong, the Group has office in Japan, Korea, France, Italy, Taiwan, USA, Singapore, Poland, Australia and other Asian Countries with total headcount of 500 staff members.

In the coming years, we are committed to introduce more e-commerce platform to bring a borderless and seamless shopping experience for our customers worldwide.

Keen to know more? Please visit the below websites for more details:

COSME-DE.NET: Online shopping website for Japan market. (http://www.cosme-de.net)
COSME-DE.COM: Online shopping website for Global Market. (http://www.cosme-de.com)

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