Working at ELEMENTS, an over one million square feet shopping mall located at 1 Austin Road West, Kowloon:Kong. 

 Responsibilities:

• To manage the Concierge Counters.
• To handle enquiries and build harmonious relationship with tenants and visitors.
• To provide high quality customer service to tenants and visitors.
• To carry out promotional activities in the mall.
• To assist in resolving complaints by tenants and visitors.

Requirements:

• Diploma in hospitality or business-related streams.
• Experience in hospitality, tourism or customer service is an advantage.
• Fluent in English, Cantonese and Putonghua. Additional language skill is an asset.
• Proficient in common software applications.
• Possess good interpersonal and organizing skills.

We offer excellent career prospects and attractive compensation package to the right candidates. Interested parties please apply with a detailed resume including current & expected salary, availability and contact details to Human Resources Department by clicking "Apply Now".

The WFS Group with its headquarters in France is one of the world’s largest transportation and the leading airport passenger services provider comprising 6 major businesses: Cargo, Ramp, Technical Services, Baggage, Passenger Services and Premium Lounge Services, with operations in 22 countries across a network spanning over 198 airport locations on 5 continents with over 18,000 employees.

Every day in Hong Kong WFS employees offer high quality services to airlines, passengers and the Airport Authority; from premium passenger services, aircraft refueling, baggage handling, ancillary services as well as both cruise and rail services in Kai Tak Cruise Terminal and Hunghom Railway Station and Elements.

What is in it for your career?

A career with WFS opens up a world of opportunity to develop your existing skills, to learn new skills, and to experience working with different customers and cultures with the sole aim of always delivering a world class service. If your goal is to work for an organization that value personal development in a career in Aviation or Tourism Industry then apply now!

Global Website : http://www.wfs.aero

Hong Kong Website: http://www.hkairportconcierge.com/

Kai Tak Cruise Terminal Website: http://www.kaitakcruiseterminal.com.hk/