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Guest Services Officer/ Customer Service Officer (Fresh Graduates welcome)

Streamline Consultancy Limited

  • Company Industries:Human Resources Management/Consultancy

Job Information

  • Post Date:2019-04-27
  • Career Level:Entry Level
  • Location:Not Specified
  • Yr(s) of Exp:2 years
  • Qualification:Non-Degree Tertiary
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Student / Fresh Graduate / No Experience
  • Benefits:Dental insurance, Double pay, Medical insurance, Performance bonus

Job Description

Our Client is a property company. They are currently seeking passionate candidates to join them.

 

Responsibilities:

  • Will provide warm and friendly assistance and service to guests of the serviced apartment
  • Assist guests in checking in/ out and handling incoming phone calls and enquiries
  • Provide concierge service to guests
  • Carry out room inspection for guests
  • Handle guests’ enquiries and complaints
  • Ensure efficient cross-departmental communication
  • To handle both guest and operational issues effectively

Requirements:

  • Experience in hotel or serviced apartment management is an advantage but fresh graduates are welcome
  • Good communication skills
  • Good command of written and spoken English & Chinese
  • Basic computer skills including MS Word and Excel

*Candidates with more experience will be considered as Senior role*

 

Interested parties please send your full resume via "Application Email" (as above) or 

click the following "Apply Now" button to attach your CV. 

All information collected will be treated in confidence and for recruitment purpose only.   

Company Info

Recruiting the Right People. Streamline is a recruitment consultancy company with a fast growing presence in Hong Kong. As executive partner, we introduce job roles which are most interesting to you. As business partner, we provide committed workforce solutions by helping our corporate clients to find the right candidates. 

Passionate on people business, we provide quality recruitment services in our core practice of Consumer across a broad spectrum of job functions including Retail Operations, Sales and Marketing, IT, Finance and Accounting, Human Resources and Merchandising. We specialize in servicing all levels of employment on permanent and contract basis.

Application email: [email protected]

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