The incumbent will be responsible for providing guest services, handling guest enquiries, comments and complaints through the Ocean Park hotlines, supporting all in-park promotions, preparing all kinds of reports, as well as providing administrative support to the Guest Services Department.  Besides, s/he will carry out any special duties which assigned by superiors.

Requirements: 

• Diploma or above in Tourism and Hospitality or other related disciplines
• With at least 1 year working experience in hospitality industry and guest-oriented jobs
• Strong communication skills with solid experience in complaint handling, especially in call centre environment
• Responsible, reliable and able to work under pressure in fast moving environment
• Good command of both spoken and written English and Chinese, including Putonghua
• Willing to work on shifts and during weekends and public holidays

Applications including details of qualifications, working experience, expected salary should be applied via: http://careers.oceanpark.com.hk --> Job opening --> Full time/ Long-term or please click Apply Now for application.

Applicants not contacted within six weeks may consider their application unsuccessful. Personal data collected will be used for recruitment-related purpose only.

 Ocean Park Corporation invites applications from suitable candidates to fill the following vacancy: