You will work with key stakeholders to drive HR and Talent Management initiatives across a scaling international business. With these stakeholders, you’ll execute and drive HR guidelines, processes, and projects.

Responsibilities

• As a key member of our HR and Office Team, you will ensure a high standard of HR services delivery
  • Review HR guidelines, processes, and workflows. Recommend improvements in order to boost the effectiveness of our service delivery.
• Employee relations, retention, and engagement
  • Resolve personnel issues. Handle coaching and counseling of team members.
  • Measure and track employee morale and retention, dig deeper to understand root causes, suggest initiatives to prevent bad attrition and speed up good attrition.
  • Have a finger on the pulse: measure staff engagement levels and propose ideas and solutions to increase employee engagement.
  • Run processes for team events and team building activities.
• Performance and Pay
  • Partner with functional leaders to define and refine pay and competency bands.
  • Integrate bands into appropriate talent management processes (talent acquisition, performance management, development planning and learning etc.)
  • Improve our performance management processes including formal performance evaluations, career development plans, on-boarding plans, and performance improvement plans.
  • Negotiate/improve/expand employee benefits such as health insurance.
  • Conduct market research and propose recommendations to our compensation packages.
  • Partner with recruiting-team in making employment offers and composing compensation packages.
• Collaborate with Recruitment and Learning and Development
  • Refine new employee on-boarding processes.
  • Participate in interviews.
  • Training: identify needs, implement solutions, track effectiveness.
  • Create succession plans.
• Handle escalated coaching and counseling of team members.
• Lead HR systems related projects (HRIS, Payroll, Performance Management).
• Stay abreast of relevant HR legislation ensuring that HR policies and practices remain compliant.

Requirements

• Proven experience in all aspects of the responsibilities listed in this JD in an organization of at least 100 employees.
• Excellent verbal and written communication skills.
• Highly organized. Talent for creating, documenting, and running efficient processes.
• High EQ. You’re good with people.
• Excellent people-management skills. At least two years experience in being the people-manager for HR/office personnel.
• Strong relationship skills and adaptability to navigate ambiguity.
• Proven vendor management skills.
• Bachelor’s Degree in Human Resources, Business or Organizational Psychology.

Optional

• Masters Degree in Human Resources, Business or Organizational Psychology

What we offer

• Attractive compensation
• Flexible working hours and a healthy work-life balance
• Work in a challenging, collaborative, and fun environment