Field Service Engineer – Automatio
SICK Optic-Electronic Co., Limited
- Company Industries:Electronics/Electrical Equipment
Job Information
- Post Date:2019-05-10
- Career Level:Middle
- Location:Ngau Tau Kok
- Yr(s) of Exp:2 years
- Qualification:Degree
- Salary:Salary negotiable
- Employment Type:Full Time, Permanent
- Job Function:Environmental Science / Waste Management
- Benefits:Double pay, Five-day work week, Life insurance, Medical insurance, Performance bonus
Job Description
Responsibilities
- Provide in-house and on-site field services for bar-code scanner, sensor and air monitoring system.
- Provide product installation, calibration, commissioning, repair and subsequent support and maintenance services to customers.
- Assist customer service, sales team and project manager for product quotation, warranty, project/tender management and after sales technical supports/queries. Provide product & application training, calibration, field testing and compliance support to customers.
- Prepare regular progress, calibration & field service reports to senior management and customers.
- Act as liaison between sales team, application and service support, and product management.
- Support adhoc project assigned by the company.
- Occasional traveling to Main Land China or on ship for field service support is expected.
- Coordination work with overseas service team on the installation and technical support.
Requirement
- Bachelor degree in Electrical, Electronic Engineering, Energy and Environmental Technology or equivalent.
- Minimum 2 years relevant experience in field service support. At least 1 year on-site service experience in waste and power industry is an advantage.
- Knowledge on automation, waste and power management is also preferred.
- Excellent interpersonal, organizational and presentation skills with customer service focus.
- Positive attitude, proactive, good team player, responsible, able to work independently.
- Willing to work in crematorium and incineration plant is a must.
- Able to work under pressure at night shift on ad hoc project.
- Holder of valid HK driving license class 1 & 2
- Fluent in English and Mandarin (both verbal and written) is a must.
Company Info
SICK Optic-Electronic Co Ltd is one of the subsidiaries of SICK AG in Asia Pacific. SICK - one of the world’s leading manufacturers of sensors and sensor solutions for industrial applications. SICK is a technology and market leader in Factory and Logistics Automation as well as Process Automation.
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