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Customer Services Executive

Chow Sang Sang Holdings International Limited

  • Company Industries:Financial Services

Job Information

  • Post Date:2019-05-10
  • Career Level:Middle
  • Location:Cheung Sha Wan
  • Yr(s) of Exp:4 years
  • Qualification:Degree
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Hospitality / Hotel Services
  • Benefits:Education allowance, Five-day work week, Medical insurance, Performance bonus

Job Description

Responsibilities:

  • Provide professional service to the customers of E-shop
  • Handle and follow up customers' enquiries and complaints from different channels
  • Monitor and improve the customer service standard of frontline shops
  • Follow up any other project as assigned

Requirements:

  • University degree holder
  • 4 years or above relevant experience, preferably in luxury retail industry
  • Good command of written and spoken English and Chinese (Mandarin)
  • Self-motivated and passionate in personalized service
  • Good interpersonal and communication skills
  • Competent computer skill, especially in Excel and PowerPoint presentation
  • 9 hours per day with shift duty on 9:00-18:00 / 11:00-20:00 / 14:00-23:00 and etc.
  • 8 days leave per month which are irregular and includes all rest days and public holidays

 

We offer competitive remuneration packages to the right candidate.  Interested parties please send your CV with EXPECTED SALARY through the below application procedure.

(Personal data will be used by Chow Sang Sang (CSS) for recruitment only.  CSS may refer suitable applications to other vacancies within CSS and its associated companies.  We will retain unsuccessful applications for a maximum period of 6 months.)

Company Info

We are a publicly listed company with diversified businesses in jewelry retailing & financial services. To strengthen our continuous growth & development, we invite high caliber candidates to fill the following position:
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