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Desktop Support Engineer - Top-Tier Global Investment Bank

Endeavour Search Limited

  • Company Industries:Human Resources Management/Consultancy

Job Information

  • Post Date:2019-05-03
  • Career Level:Middle
  • Location:Central & Western Area
  • Yr(s) of Exp:3 years
  • Qualification:Degree
  • Salary:HK$20,000 - 30,000 /month
  • Employment Type:Full Time, Permanent
  • Job Function:Network & System
  • Benefits:Dental insurance, Double pay, Five-day work week, Housing allowance, Life insurance, Medical insurance, Performance bonus

Job Description

Executive Summary:

We are working with a global investment to bank to hire a Desktop Support Engineer. This is a golden opportunity to advance your career into the investment banking industry. The successful candidate will be a highly motivated individual with strong English communication skill and desktop support background in a multinational business environment.

Duties & Responsibilities:

  • Provide on-site technical support for desktop PCs – both software and hardware
  • Set up computers and install software systems
  • Support in-house applications and market data
  • Perform basic hardware moves and changes
  • Record and manage all incidents and client requests in ticket-tracking system
  • Ensure timely resolution of issues
  • Report to managers of project progress, significant problems and expected delays
  • Provide other IT-related support as required
  • Act as a point of contact with vendors for incoming hardware orders and repairs and manage the overall inventory of incoming hardware orders

Key Requirements:

  • Degree holder in Computer Science or relevant discipline
  • At least 1 year of  working experience in the IT industry
  • Experience in customer service delivery, preferably with trading floor/ investment banking support
  • In-depth knowledge in supporting Microsoft Windows configuration, Desktop Administration, Microsoft Office Suite
  • Solid understanding of Intel based PC hardware/peripherals
  • Able to make sound decisions following approved procedures in a fast-paced environment
  • Able to effectively manage multiple tasks occurring simultaneously
  • Good Command of both written and spoken Chinese and English

 

To apply, please send your CV in word document via JOBSDB or alfa(at)endeavourasia.com or call 3956-1829 for a confidential discussion.

 

Company Info

Endeavour Search specializes in the recruitment and placement of high quality talents in key positions within the IT, Digital/UX, Management Consulting, Industrial, Medical/Healthcare, FMCG and HR functions.

Our comprehensive regional network and specialized database allows us to perform targeted and accurate searches, covering the Asia Pacific region with our core focus on Hong Kong, China and Singapore. 

For more information, please visit our corporate website at www.endeavourasia.com

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