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Customer Service Officer (E-Commerce / Online Store)

Asiatees Hobbies Company Limited

  • Company Industries:Others

Job Information

  • Post Date:2014-02-08
  • Career Level:Entry Level
  • Location:Sheung Shui
  • Yr(s) of Exp:1 years
  • Qualification:Non-Degree Tertiary
  • Salary:Negotiable
  • Employment Type:Contract, Full Time, Permanent
  • Others:Recent Graduate will be considered
  • Job Function:Customer Service - Manager  Customer Service - Supervisor/Officer  Marketing - Marketing Communication 
  • Benefits:Flexible working hours  Free shuttle bus  Medical insurance  Performance bonus  Transpor

Job Description

If you're looking for something different, you've found the right company. We are an online retail of hobby toys (www.AsiaTees.com/about-us) sold directly around the world through our own website, moving ahead at high speed velocity, and is looking immediately for a top colleague to join our dynamic Customer Service team. Located in Sheung Shui, we stress on personal growth and development, is an engaging organization, provides financial stability and exciting work.

We look for the person who can help in:

  • Deliver excellent customer service to English speaking customers around the world
  • Answer incoming calls, live-chat and emails from customers
  • Responsible for social media communication and forum replies
  • Manage order fulfillment tasks and work with other departments to complete orders quickly
  • Communicate customer feedback and process suggestions for on-going service improvement

The right candidate must have the following attributes:

  • Speaks and writes good English
  • Form 7 or above with at least 1 year of working experience in related fields
  • Available on weekends including Saturday and Sunday.
  • Identify customers’ needs accurately and resolve effectively
  • Experience on Online Trading and e-Commerce is an advantage
  • Well-organized and structured person with strong character and work ethics
  • Self-disciplined, takes responsibilities, pleasant personality, honest and eager to learn

We offer the following attractive benefits:

  • Attractive & Competitive remuneration
  • Bright career path and opportunities for advancement & learning
  • Paid Time Off
  • Free Company Shuttle
  • Free English Books Library on Amazon
  • Medical & Health Benefits, Education Allowance
  • Transportation allowance
  • Pet friendly

Interested? Please send your full resume with expected salary to jobs@asiatees.com. We keep all applications confidential for 6 months. Any data collected will only be used for recruitment purposes.

We look forward to meeting you :)

Company Info

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