Service Delivery Manager
Taylor Coulter
- Company Industries:Human Resources Management/Consultancy
Job Information
- Post Date:2019-04-29
- Career Level:Senior
- Location:Wan Chai
- Yr(s) of Exp:10 years
- Qualification:Degree
- Salary:HK$35,000 - 45,000 /month (negotiable)
- Employment Type:Full Time, Permanent
- Job Function:IT Management
- Benefits:http://www.taylorcoulter.com.hk
Job Description
Our client, a medical software provider, is now looking for a high caliber candidate to take on their IT Manager role.
Job Responsibilities:
- Lead and manage internal & external business analysis by ensuring requirements meet business & company objectives
- Assists Software Solution Division with new product development, product testing, document review and related activities
- Researches, develops, and modifies technical support documents, procedures, tools, and user documentation.
- Provide consultation and project management services to external customers throughout Asia Pacific on installing the company’s medical system
- Acts as the primary contact, gather clients’ requirement to develop project plans and coordinate all activities related to the implementation.
- Resolve problem during implementation and occasionally provide onsite support services
- Develop training and demonstration materials and present to the clients about the system
- Manage all in house IT daily operation
- Performs quality review of technical support logs and modification requests
- Manages ongoing relationship with third-party providers of computer system hardware and support services
- Assists with the strategic planning and forecasting processes
Job Requirements:
- Bachelor Degree or above in Information Technology, Business or related disciplines
- Extensive software project management expereince
- Minimum 10 years’ experience with relevant job responsibilities such as IT manager or Project Manager
- Medical company or software development or implementation experience will be a definite advantage
- Have a strong analytical mind with excellent relationship management skills
- Good command in both written and spoken English
To apply for this role, please click the "Quick Apply" below and send your full resume by MS word format.
Only shortlisted candidate will be notified. Personal data collected by job applicants will be kept in strict confidence and used for recruitment purpose only.
Company Info
Taylor Coulter, established in Australia, offers professional human resources solution in permanent, temporary staffing and outsourcing services. Our Hong Kong office specializes in industries including Information Technology, Banking & Finance and FMCG sectors. Our Consultants are all experienced recruitment professionals in specialized industries who possess strong network and business knowledge to provide the best practice for our candidates and clients.
Our vision is to be recognized as a trusted best practice people solutions partner, offering the most comprehensive range of staffing services in the APAC region.
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