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Senior Technical Support Officer

iAdvantage Limited

  • Company Industries:Information Technology

Job Information

  • Post Date:2019-04-26
  • Career Level:Not Specified
  • Location:Not Specified
  • Qualification:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Technical / Functional Consulting
  • Benefits:Dental insurance, Education allowance, Medical insurance, Performance bonus

Job Description

Responsibilities:

  • Provide technical support services to customers including fault reporting, troubleshooting, smart-hand services and site administration
  • Monitor the data center facilities and network infrastructure
  • Assist Engineers on system / network implementation and maintenance works

Requirements:

  • Diploma holder in computer related disciplines
  • Working experience in data center operation or technical support is preferred
  • Experience of TCP/IP and network troubleshooting
  • Knowledge of networking equipment such as routers and switches
  • Self-initiative and well-equipped to expose to the recent networking and internet technologies
  • Good communication skills and good command in English and Chinese; Fluency in Putonghua is preferred
  • Shift duty is required
  • Fresh Graduates are also Welcome
  • Work Locations : Kwun Tong / Tseung Kwan O (with shuttle bus) / Chai Wan

** Candidates with less experiences will be considered as Technical Support Officer / Technical Support Assistant

Good remuneration and attractive fringe benefits will be offered to the successful applicant. Interested parties please apply with full resume, present & expected salary, available date by clicking “Apply Now”. For further information, please visit our company website: http://www.iadvantage.net/

We are an equal opportunity employer and welcome applications from all qualified candidates. All personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 3 months may consider their applications unsuccessful. All personal data collected will be destroyed within 12 months.

Company Info

iAdvantage Limited (互聯優勢有限公司) (“iAdvantage”) is the wholly-owned subsidiary of SUNeVision Holdings Ltd (SEHK:1686).
iAdvantage is an eminent IT Infrastructure Provider (IIP) in Asia. We are one of the largest and leading data center service providers in Hong Kong. Established in 1999, we are dedicated to offering quality total data center solutions with associated internet access and managed services to multinational corporations and local corporate customers.
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