Helpdesk Engineer / Junior IT Support

Job Duties:

• To provide technical support to end users
• To maintain the operation of PC/LAN and computer systems of the department
• To provide frontline use IT support and helpdesk support
• To provide server health check, system tuning and data backup
• To provide IT procurement support
• To update and maintain inventory records of computer hardware and perform physical checks

Requirement:

• Holder of Diploma or above in Computer Science or related disciplines
• Experience in PC LAN support and administer Window Server operating system
• Familiar with commonly used WAN / LAN products (like Cisco routers / switches)
• Excellent command of written and spoken English and Chinese
• Good telephone manner and have good communications skills