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Service Product Engineer – White Good

Samsung Electronics HK Co Ltd

  • Company Industries:Electronics/Electrical Equipment

Job Information

  • Post Date:2013-08-21
  • Career Level:Entry Level
  • Location:Wan Chai
  • Yr(s) of Exp:1 years
  • Qualification:Non-Degree Tertiary
  • Salary:Not Specified
  • Employment Type:Full Time
  • Job Function:Electrical / Electronics  Telecommunication / Wireless / Radio  Others  
  • Benefits:Dental insurance  Double pay  Education allowance  Five-day work week  Flexible working

Job Description

Responsibilities:

-       Analyze and evaluate product quality and field performance

-       Prepare quality reports, product enhancement requests to HQ

-       Participate in technical training, QA and beta testing activities

-       Participate in new products technical support and deliver reviews

-       Assist in the generation and review of technical materials and bulletins

-       Participate in product presentations and demonstrations

-       Monitor the performance of 3rd party service providers (repairing services)

Requirements:

-       Higher Diploma or above in Electronics/Electrical Engineering or equivalent

-       1 - 3 years of experience in product supporting

-       Basis knowledge in White Goods product

-       Strong data analysis in Excel

-       Hardworking and self-motivated

-       Good command of written and spoken English, Chinese and Putonghua

Company Info

We are a dynamic multi-national conglomerates. We pride ourselves as one of the world class leaders in technology, innovation, and product development. Be part of us and we will develop your talent and capability to the fullest as we are committed to staff development and we value our people above all things.

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