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Customer Service

Framis Italia HK Limited

  • Company Industries:Clothing/Garment/Textile

Job Information

  • Post Date:2019-05-10
  • Career Level:Middle
  • Location:Kwai Fong
  • Yr(s) of Exp:5 years
  • Qualification:Matriculated
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Fabrics
  • Benefits:Five-day work week, Medical insurance

Job Description

Job Description:

  • Manage daily orders via emails & ERP System
  • Have a good communication skill with the customers, good follow up & monitor the goods delivery on schedule
  • Report on weekly customer service activities, maintain accurate and timely reporting
  • Prepare samples and quotation daily for customer request
  • Work closely with internal teams to achieve high efficiency and ensure goods quality and payment term before goods release.
  • Support project management to cross functional activity required for project execution.
  • Able to present company products, identify the customer needs, and elaborate the details to the customers
  • Able to handle shipment document independently if necessary
  • Provide technical support to customer and problem solving for quality issue.
  • Any other ad-hoc tasks as assigned.

Job Requirement:

  • F.7 or above & minimum 5 years solid working experience in trims / fabrics / garment merchandising.
  • Good PC skills in MS Office, Excel and Chinese Word Processing
  • initiative, hard-working, responsible, and energetic
  • Well-organized, detail-minded and good interpersonal skills
  • Able to work under pressure in a fast-paced environment, and work overtime is required at peak season.
  • Capable to work independent for problem solving
  • Fluent in both written and spoken English and Mandarin
  • 5 days work in Kwai Fong

Interested parties please send email with CV and expect Salary by clicking "Apply Now" for further enquiry.

Personal data will be used for recruitment purpose only.

Company Info

European Co. was set up 35 years ago to promote the use of a new polyurethane elastic tape, registered as Framilon®, in the clothing industry. Framilon® soon became a leading name in the top-of-the-range polyurethane tape market, selling over 3 billion metres.  Over the last 15 years, combining mechanical skills with chemical/textile expertise and gradually consolidating the business the way we Italians do so well, we have developed our own NoSo® heat-welding system. NoSo® is increasingly meeting the demand for new creativity and improved quality expressed by major stylists and designers.

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