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Customer Service Officer (Wan Chai Area)

Jones Lang LaSalle Management Services Ltd

  • Company Industries:Property Management / Consultancy

Job Information

  • Post Date:2019-06-12
  • Career Level:Entry Level
  • Location:Wan Chai
  • Qualification:Non-Degree Tertiary
  • Salary:Posted on 15 May 2019
  • Employment Type:Full Time, Permanent
  • Job Function:Property Management
  • Benefits:Education allowance, Life insurance, Medical insurance, Performance bonus

Job Description

Responsibilities:

  • To provide greeting and customer service to guests.
  • To carry out daily operations of serviced apartment to deliver premier services to guests.
  • To handle complaints, enquiries, check in / check out, emergency cases from guests
  • To perform daily administration, data entry works and reports

Requirements

  • Secondary educational level or above
  • Relevant working experience in Hotel or Serviced Apartments industry 
  • Proficiency in both written and spoken English, Cantonese and Putonghua
  • Excellent communication and interpersonal skills
  • Computer literate
  • Pleasant personality, outgoing and presentable
  • Excellent customer service attitude and communication skills
  • Fresh graduate will also be considered
  • Candidates with less experiences will be considered for the position of Customer Service Assistant.

 We offer attractive remuneration package and good career prospect for the right applicant.

Please apply by clicking "Apply Now", or submit full resume and expected salary to the HR Department, Room 1402, 14/F, Dorset House, Taikoo Place, 979 King's Road, Quarry Bay, HK or fax to 2968-4177. 

(Please quote the reference number on the subject of email)

Applicants not invited for interviews within 6 weeks may consider their applications unsuccessful. Information provided will be treated with strict confidential and be used for the purpose of employment only.

Company Info

About JLL

JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. A Fortune 500 company, JLL helps real estate owners, occupiers and investors achieve their business ambitions. In 2017, JLL had revenue of $7.9 billion and fee revenue of $6.7 billion; managed 4.6 billion square feet, or 423 million square meters; and completed investment sales, acquisitions and finance transactions of approximately $170 billion. At the end of 2017, JLL had nearly 300 corporate offices, operations in over 80 countries and a global workforce of 82,000.  As of December 31, 2017, LaSalle had $58.1 billion of real estate assets under management. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit http://www.jll.com/.

JLL has over 50 years of experience in Asia Pacific, with over 37,000 employees operating in 96 offices in 16 countries across the region. The firm won the ‘World’s Best’ and ‘Best in Asia Pacific’ International Property Consultancy at the International Property Awards in 2016 and was named number one real estate investment advisory firm in Asia Pacific for the sixth consecutive year by Real Capital Analytics.  http://www.ap.jll.com/.

In Greater China, the firm was named ‘Best Property Consultancy in China’ at the International Property Awards Asia Pacific 2016, and has more than 2,200 professionals and 14,000 on-site staff providing quality real estate advice and services in over 80 cities across the country. www.joneslanglasalle.com.cn

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