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Customer Service Ninja

HB&P Limited

  • Company Industries:Others

Job Information

  • Post Date:2019-05-14
  • Career Level:Entry Level
  • Location:Tsuen Wan Area
  • Yr(s) of Exp:1 years
  • Qualification:Non-Degree Tertiary
  • Salary:Salary provided
  • Employment Type:Full Time
  • Job Function:Student / Fresh Graduate / No Experience
  • Benefits:Five-day work week

Job Description

Are you looking for an excellent opportunity to enter a Sales & Marketing career? Do you work well in a team? Are you keen to speak with native-English speakers daily?  While some customer service or sales experience is preferred on-the-job training will be provided if you can demonstrate your potential. Those who show initiative and willingness to learn will excel in this role! You will also get involved in production and as you gain experience you will be more involved in the sales area as well.  

  Responsibilities:

  • Handle customer inquiries and follow up professionally via phone and email
  • Capture order information efficiently and accurately
  • Prioritize and handle multiple orders through to completion on time with, accuracy, speed & agility
  • Follow up with payments and manage routine and custom orders
  • Ensures orders are correct, picked up and delivered on time
  • Nurture new and existing client relationships

Skills & Qualities:

  • Have an excellent command of written and spoken English and Cantonese. Mandarin will be advantageous.
  • Be a self-starter, organized, able to prioritize and have excellent attention to detail
  • Have a confident, assertive, "Go-Getter" attitude as well as excellent phone and email manner
  • Be willing to go 'above & beyond the call of duty' to make sure a customer is happy!
  • Have a helpful team player attitude and willingness to contribute ideas and learn is a must!

Also:

  • Sales & Marketing graduates and/or those with digital and social media experience a plus
  • Knowledge of design, presentations and Adobe Illustrator is advantageous

Benefits

  • 5-day week in a fun work atmosphere
  • On-the-job training, opportunities to grow within the company

Sound like you? Yes! Then what are you waiting for?!

 

 

Company Info

What we do
Our branded products, gifts, DMs and brand extension items are designed to 
create an interactive experience for our corporate clients that resonates with their target and extends their brand into the real world. 

We believe gifts, direct mail and branded products should reflect and extend a brand
– otherwise they’re just clutter!


Here’s how we do it.

Creativity materialised
We’re passionate about brand and know how to bring it to life using real world
objects and digital experiences.
Worldwide – delivered
We make it simple to deliver rich brand experiences, to audiences
down the road, or on the other side of the globe.
Extending into digital
We ensure brand experiences feel seamless for customers, whether they’re online
or off, enhancing and extending their brand across every channel.

We know its a lot to take in so if you're interested in what we do, email us or
visit www.hbandp.com.hk for more info

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