Client On-boarding & Customer Services Manager
Tongfang Securities Limited
- Company Industries:Financial Services
Job Information
- Post Date:2019-05-10
- Career Level:Middle
- Location:Sheung Wan
- Yr(s) of Exp:3 years
- Qualification:Degree
- Salary:Salary negotiable
- Employment Type:Full Time
- Job Function:Customer Service - Manager
- Benefits:Five-day work week, Life insurance, Medical insurance, Performance bonus
Job Description
Job Description
- Responsible for the whole account opening and client on boarding procedures
- Ensure core activities of client on-boarding, including new account opening and subsequent account reviews, are effective by adhering to KYC and CDD standards
- Carry out the client acceptance and review process and to ensure proper handling with issues, such as, money laundering, due diligence on clients, know-your client process, sanctions, FATCA and CRS related checking
- Perform margin call and assist clients in understanding full trading cycle, including funding process, corporate actions, position transfers, margin calculation and statements reconciliation
- Handle clients' enquiries through various channels including phone calls, emails
- Assist in formulating new policies and controls in client due diligence process to comply with regulatory requirements.
Requirements
- Degree holder or above
- Qualified SFC type 1 license holder
- 3-5 years above experience in client on boarding, KYC/CDD or client service from brokerage or financial institutions, familiar with AML and KYC procedures
- Knowledgeable in working with KYC, FATCA, CRS
- Written and oral communication skills in English/Mandarin
- Proficiency in MS office, Excel, Chinese word processing.
Company Info
The Company is a well-known state-owned high technology
group (the Group), carrying out SFC Type 1 (Dealing in Securities), Type 4 (Advising on Securities), Type 6 (Advising on Corporate Finance) and Type 9 (Asset
management) regulated activates. Relying on the Group’s diversified business portfolio, solid client base and extensive expertise in the high technology industry, we provide
integrated financial services to high-net-worth and institution clients and explore cross-business opportunities within the Group, especially ones related to the technology sector.
Contact
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