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Call Center Operator (Day-Shift) / 電 話 中 心 聯 絡 員 ( 日更)

ThyssenKrupp Elevator (HK) Limited

  • Company Industries:Engineering - Electrical / Electronic / Mechanical

Job Information

  • Post Date:2019-05-15
  • Career Level:Middle
  • Location:Kowloon Bay
  • Yr(s) of Exp:1 years
  • Qualification:School Certificate
  • Salary:Posted on 10 May 2019
  • Employment Type:Full Time, Permanent
  • Job Function:Call Centre
  • Benefits:Dental insurance, Education allowance, Life insurance, Medical insurance

Job Description

Job Responsibilities / 工作職責:

  • Handle customers' enquiries and complaints in a professional manner
    回覆客戶的查詢及投訴
  • Call our technician to attend calls
    致電有關同事跟進客戶之要求
  • Record the calls’ record to the system accurately
    準確地記錄有關資料
  • Generate regular report for management and customer review
    定期提交報表
  • Clerical support
    處理一般文書工作

 

Job Requirements / 要求:

  • F.5 or above
    中五程度或以上程度
  • Perform shift duty from (Day-Shift) 9:00am to 6:00pm
    間當值時間由(日更) 上午9:00至下午6:00
  • Minimum 1 year of work experience in call centre / customer service
    一年或以上有關之工作經驗
  • Proficient in computer knowledge (including Chinese Word Processing)
    熟識中英文電腦操作 (包括中文輸入法)
  • Good command of Cantonese. Fluent in English and Mandarin is an advantage
    操流利廣東話,能操英語及普通話更佳
  • Good telephone manner, service attitude and detail
    具有良好溝通技巧及殷勤工作態度
  • Need to work on holidays
    需於假日工作

 

Interested applicants please forward your detailed resume, expected salary, contact number and date available post to the Human Resources Manager the following address or Please click "Apply Now" to submit your application.

thyssenkrupp Elevator (HK) Limited
31/F Enterprise Square Three,
No. 39 Wang Chiu Road,
Kowloon Bay, Kowloon,
Hong Kong

Detailed information about thyssenkrupp Elevator is available at www.thyssenkrupp-elevator.com

(Applicants who do not hear from us for six weeks may assume their applications unsuccessful; data collected would be kept in strict confidence and only for recruitment purposes only)

 

 

Company Info

thyssenkrupp is a technology group with strengths in materials. Over 162,000 employees in 78 countries work to develop high-quality products and intelligent industrial processes and services for sustainable progress. In fiscal year 2018/2019 thyssenkrupp generated sales of €42.0 billion. Our technologies and innovations are the key to meeting diverse customer and market requirements around the world, growing on the markets of the future, and generating stable earnings, cash flows and value growth.

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