Responsibilities:  

• Lead the overall operations function for sales, marketing and business development department
• Prepare annual sales and marketing budget and manage the budget effectively
• Develop and review sales management dashboard
• Work with sales heads to define quarterly objectives
•  Build and help to standardize business reporting for strategic analysis and internal business review
• Execute and monitor the sales incentive scheme to maximize desirable sales achievements
• Lead and manage a team of customer service staff to provide the best-in-class services to our customers
• Manage RFP process and coordinate internally across departments
• Be the focal point across departments (COO office, Finance, HR) on product and service delivery
• Regularly come up with improvement ideas to improve customer satisfaction, improve operations efficacy, and/or reduce cost

Requirements: 

• Bachelor’s Degree in business administration or related disciplines
• Minimum 8 years of sales operations and/or business systems preferably in technology industry
• Sensitive in numbers, with strong analytical and problem-solving skills
• Excellent leadership skills, communication skills and interpersonal skills
• Solid experiences in leading customer services team with proven ability to drive teamwork
• Experience in using data, technology and instincts on solutions to solve business problems
• Experience with sales and business development processes, including understanding of forecast and opportunity management
• Experience with Salesforce and ServiceNow systems is preferred
• Advanced Excel skills with a strong understanding of Salesforce
• Analytical and demonstrated ability to extract key business insights through data analysis
• Proven strong organizational and project management skills in a fast-paced environment
• Ability to understand high-level sales strategies, translate them into system and process requirements, and ensure local execution and business impact
• High proficiency in MS Office applications
• Excellent command of written and spoken English and Chinese, including Mandarin

Good remuneration and attractive fringe benefits will be offered to the successful applicant. Interested parties please apply with full resume, present & expected salary, available date by clicking "Apply Now". For further information, please visit our company website: http://www.iadvantage.net/

We are an equal opportunity employer and welcome applications from all qualified candidates. All personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 3 months may consider their applications unsuccessful. All personal data collected will be destroyed within 12 months