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Client Services Specialist (Hardlines/ Sofrlines)

UL VS HONG KONG LIMITED

  • Company Industries:Laboratory

Job Information

  • Post Date:2019-04-26
  • Career Level:Entry Level
  • Location:Kwai Fong
  • Qualification:Non-Degree Tertiary
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Others
  • Benefits:Double pay, Five-day work week, Life insurance, Medical insurance, Overtime pay, Performance bonus

Job Description

Job Responsibilities:

  • Be the customers’ primary contact from various sources (phone and email), on handle test quotation, orders and follow-up activities in a courteous manner
  • Coordinates and develops customer relationships by handling customer inquiries
  • Provides support for non-technical customer requests, including questions/issues such as billing inquiries, service requests and general UL information
  • Collects customer product information, identifies the industry that will perform work, and communicates completion time commitments
  • Organizes customer information by classifying and segmenting the customer, entering new or updated information into database, etc., using the Customer Relationship Management (CRM) system
  • Performs other duties as required

Job Requirements:

  • Higher Diploma or above any disciplines;
  • Experience in testing industry is preferred;
  • A team player with good sense of customer focus, good interpersonal and communication skills;
  • Good command of both spoken & written English;
  • Fresh graduates will also be considered;
  • Immediate available is preferred.

 

Excellent career exposure and competitive remuneration are offered to those who are looking for challenging opportunities. Growth and development are part of our DNA. Our working environment is a launch pad for our employees to excel. Your growth will be supported with targeted development, rewards and recognition programs, so that you can maximize your potential.

WhatsApp Recruitment Hotline: Interested parties may also contact 6848 7683.

We are equal opportunity employers committed to workforce diversity and fair employment practices. All data collected will be used for recruitment purpose only.

Company Info

As the global safety science leader, we provide the expertise, insights and services necessary to achieve core business objectives. Our testing, inspection and certification, advisory and risk management services, decision-making tools, training and business intelligence offerings help our customers, based in more than 100 countries, solve their critical business challenges and prepare for future opportunities.

At UL, our focus on diversity and inclusion (D+I) empowers us to build a culture where all employees are inspired to share their talents, ideas, passions and experiences. We know that when people can fearlessly be their authentic selves, all of us can grow, prosper and better deliver on our mission of working for a safer world.

Your work here is an exciting journey that twists and turns every day. We thrive in the twists and revel in the turns. 

To learn more about us and the work we do, visit our company page www.UL.com

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