We are looking for a bright, capable person to work in our Leisure FIT Reservations Department where you will be the bridge between our clients overseas and our suppliers in Hong Kong. You will be required to assist in handling all communication related to bookings, quotations, requests and confirmations prior to the customers arrival and to coordinate delivery of the above services to the customer during their stay.

Key Responsibilities:

• Respond and process quotations, reservations and booking requests efficiently and professionally
• Assist with booking all pre-contracted suppliers requested by the customer
• Liaise and coordinate with 3rd parties and handle customer inquiries
• Ensure accurate booking record keeping for billing and operations accuracy
• Prepare Welcome and Arrival packs for clients
• Ensure accuracy of services in line with company standards and policies                                                                                                                                    

Required Qualifications:

• A minimum of 2 year’s work experience preferably within the inbound tourism industry
• Fluent written and spoken English is mandatory
• Proficient in MS Office
• Cantonese speaking desirable

 Candidates without the above experience need not apply