Technical Support
Chow Sang Sang Holdings International Limited
- Company Industries:Financial Services
Job Information
- Post Date:2019-05-17
- Career Level:Entry Level
- Location:Cheung Sha Wan
- Yr(s) of Exp:3 years
- Qualification:School Certificate
- Salary:Salary negotiable
- Employment Type:Full Time, Permanent
- Job Function:Network & System
- Benefits:Education allowance, Five-day work week, Medical insurance, Performance bonus
Job Description
Responsibilities:
- Provide technical support on the desktop and software running on it to user community in shops and Office
- Provide non-office hours remote/on-call support on roster basis
- Procure/Install/Manage/Support/Maintain/Troubleshoot Endpoint Device, such as Computer/Laptop/iPad/iPod/Printer etc.
- Deal with vendors for the purchase/maintenance of hardware and software for users
- Update/Maintain inventory records of IT hardware & software
- Prepare documentation, user guides and training materials etc.
- Monitor IT systems health status and operation such as backup log, user access rights
- Assist in other ad hoc projects as assigned
Requirements:
- Form 5 or above
- 3 years or above related experience, with experience in technical support is preferred
- Familiar with Windows XP/7/8/10, MS Office/Office365, Computer Hardware assembly, Printer Setup & Configuration, iPad, iPod & Android Devices
- Knowledge of LAN, vLAN, TCP/IP, WLAN/WIFI, MDM, Linux, Windows Servers
- MCP/MCSA of Windows 7/10/Office365 is preferred
- Good communication and interpersonal skills
- Good documentation skills
- Able to work independently and systematically, work under pressure and highly organized
- Fresh graduates will be considered
We offer 5-days-work week with competitive remuneration packages to the right candidate. Interested parties please send your CV with EXPECTED SALARY through the below application
procedure.
(Personal data will be used by Chow Sang Sang (CSS) for recruitment only. CSS may refer suitable applications to other vacancies within CSS and its associated companies. We will retain unsuccessful applications
for a maximum period of 24 months.)
Company Info
We are a publicly listed company with diversified businesses in jewelry retailing & financial services. To strengthen our continuous growth & development, we invite high caliber candidates to fill the following position:
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