Job Duties

• Perform the system and jobs monitoring
• Provide technical support services to internal users & external customers
• Responsible for the system health check
• Handle the hotline, service desk services and problem escalation
• Prepare routine reports and documents of the supported IT Services

Job Requirements

• IT support or relevant experience (Less experience and Fresh Graduate will be considered)
• Diploma / degree holder in Computer Science or related IT discipline
• Basic PC troubleshooting skills would be an advantage
• Good computer knowledge, communication skills and telephone manner
• Good command of English and Chinese
• Willing to work on public holidays & shift roster (0800-2200) , no overnight required
• Must have decent and pleasant manner and attitude 

Resources Explorer Limited is an Executive Search and Selection company. We provide professional recruitment service and consultancy to both our valuable customers and candidates across the regions. We put our top priority in fulfilling our clients' strategic needs and guiding people in their career development.