Responsibilities:

• Monitor the performance of service contractors / licensees through regular audits and workflow review according to the prescribed standards
• Assist in contract management including providing general administration, preparing monthly reports and agreements, performance and budget monitoring
• Coordinate facility/service/system enhancement projects through effective collaboration with various internal and external parties
• Conduct market studies, benchmarking analysis and customer surveys to support operation / strategy planning
• Assist in handling complaint cases and passenger injury incidents from investigation through to mitigation and feedback to passengers
• Assist in compilation of relevant statistical reports, work plans and business presentation

Requirements:

• Bachelor’s Degree holder in business administration, aviation management, facility/ property management or related disciplines with at least 1 year’s relevant work experience.  Experience in property management, contract management, procurement, operations in aviation industry or related fields will be an advantage
• Diploma, post-secondary education level or above level with at least 3 years’ working experience and proven track record of success in airport operation or other sizable companies will also be considered
• Responsible, proactive, innovative and result-oriented.  Good problem solving, analytical, interpersonal and communication skills. 
• Be able to work under pressure with multi-tasking skills
• Good spoken and written English and Chinese.  Knowledge in Putonghua will be an advantage
• Proficient in PC skills in Microsoft Word, Excel and Powerpoint

Interested parties please apply online via https://www.hongkongairport.com/en/careers/ 

Closing date: 5 June 2019

Data collected will only be used for job application processing. Applicant not being contacted by the Authority within eight weeks from the application closing date may assume that his/her application is unsuccessful. All personal data will be kept for a period of 12 months from the application closing date and will be destroyed afterwards.