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Assistant System Engineer – Contact Center and Voice Product

Bibo Limited

  • Company Industries:Financial Services

Job Information

  • Post Date:2019-05-24
  • Career Level:Middle
  • Location:Mong Kok
  • Yr(s) of Exp:1 years
  • Qualification:Non-Degree Tertiary
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Data Scientist
  • Benefits:Education allowance, Five-day work week, Flexible working hours, Medical insurance, Performance bonus

Job Description

Job Duty:

  • Support and maintain a wide range of Voice Products including Contact Center System, IVR, Speech Recognition system, PBX, Voice Recording System etc.
  • Cooperate with user to enhance calling strategy according to company need
  • Responsible for the daily operation and administration work in the voice area
  • Contact person for technical inquiries, troubleshooting and error reports

Requirement:

  • High Diploma or above Holder in Electronic Engineering, Computer Engineering, Information Technology or equivalent
  • 1-2 year working experience in Contact Center, Voice Product support background
  • Knowledge on voice concepts such as VoIP, SIP trunk, TDM, IDA is a plus.
  • Good interpersonal and presentation skills, and have a responsible and self-motivating attitude
  • Fresh graduates are also welcome

Interested parties please send your portfolio, full resume with current and expected salary to APPLY NOW or by fax to 37435229.

Only short-listed candidates will be contacted. All personal information will be used only for recruitment purpose.

 

 

Company Info

Founded in 2000, BIBO focuses on Accounts Receivable Management (ARM) for banks, financial institutions, and services providers across many industries. In strict compliance with relevant laws, and codes of conduct and ethics, we uphold the highest standards of quality and transparency. With our premium services, high management standards and good reputation, we have gained great trust from our long-standing clients.

To further develop our business, we are now seeking suitable candidate for the following post:

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