Are you a leader that is sales-driven with an excellent people management skill? Here is your chance!

A world leading luxury fashion house is looking for a Store Manager/Assistant Store Manager/Department Manager to join their energetic team in Hong Kong. This company is supported by a well-known luxury retail corporate group who is constantly growing and expanding. They provide excellent development plan and opportunities to progress. This is an amazing opportunity to work for one of the top tier world leading luxury fashion house, offering an excellent salary package and benefits alongside with the supportive working environment. So send your resume to apply today! 

Role Mission

Formulate and implement policies, strategies and business plans for the store to achieve or exceed sales, profit and cost objectives.  Maintain excellent customer relationship and monitor customers’ feedbacks.  Train and motivate subordinates to provide the desired standards of customer services and ensure succession.  Ensure an optimal and motivating work climate.

Key responsibilities: 

Sales and Customer Management

• Establish and implement Action Plans to develop sales for each product category and client segment
• Ensure the achievement of business goals and strategic projects, keeping in constant connection with Corporate functions
• Ensure the implementation and development of CRM initiatives to develop a clientele network for the store

 People Management

• Manage store staff with the support of Local HR (Recruitment, Coaching, Training)
• Ensure the development of motivation, sense of belonging and business involvement

Store Image Management

• Ensure correct interpretation and implementation of visual guidelines, keeping store employees up to date about visual issues, and ensuring that best sellers products are displayed, through a close cooperation with the Visual Display Team
• Take care of the general look of the store/departments in terms of cleanness, tidiness, and efficiency, in order to ensure the best image of products and store, in line with the Gucci brand communication and promotion strategy

Store Operation Management

• Ensure an economical and operational effective management of the store, in compliance with internal policies and procedures
• Guarantee an adequate integration and optimization between front and back-office, by ensuring appropriate store resources coverage, and supervising logistics and stock management
• Ensure maintenance of inventory accuracy, in line with Corporate policies and procedures

Candidate requirements:

• Minimum 7 years of luxury fashion retail management experience with a focus on leading a multicultural team
• Ability to build, execute and follow the Company strategy
• Proven ability to drive results and to manage large teams
• Commercial awareness and strong business acumen
• Talent for managing, coaching and developing a team
• Team-player mentality
• Strong communication skills
• Passion for fashion luxury
• Fluent in English and Chinese

If you are interested, please send your CV TODAY!

Due to the volume of application, we will only contact candidates that are being shortlisted.

*HKD 500 voucher for any successful referrals of friends/colleagues interested in new opportunities*