Customer Service Executive (Ref: 3006)
Jebsen Industrial Technology Company Limited
- Company Industries:Industrial Machinery / Automation Equipment
Job Information
- Post Date:2019-05-24
- Career Level:Entry Level
- Location:Causeway Bay
- Yr(s) of Exp:2 years
- Qualification:Degree
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Job Function:Sales - Sales Management
- Benefits:Five-day work week, Medical insurance, Performance bonus
Job Description
Responsibilities:
- Support effectively and efficiently to Sales & Project Department in pre-sales, on-sales and after sales activities
- Communicate with vendors/principals/internal parties to calculate cost and prepare quotation
- Handle sales order administration and process in Oracle in a timely manner
- Place orders with vendors/principals and liaise with vendors/ principals/logistics provider for shipment arrangement and order fulfillment
- Work and liaise with internal and external logistics service partners to facilitate customs clearance for order fulfillment and delivery to customer
- Prepare sales administration and logistics related documentation/report to support successful sales administration in a timely manner
- Process goods receipt by physical count and input in Oracle timely
- Handle customer complaints
Requirements:
- 4-years degree or above in International Business or Logistics Management is preferable
- At least 2-3 years’ experience in customer services, sales coordination or order processing is advantage
- Good spoken and written English, Chinese and Mandarin
- Good knowledge of MS Office (Word, Excel, Powerpoint)
- Experience in Oracle system is preferred
- Good problem solving, communication skill and interpersonal skill
- Strong customer oriented attitude and able to work independently and under pressure
- Immediate available is highly preferred
Interested parties please submit your application to our mailbox by clicking "Apply Now" below.
For more information about Jebsen Group, please visit www.jebsen.com or follow us on:
Sina Weibo http://weibo.com/jebsengroup
WeChat ID: jebsen1895
Facebook http://facebook.com/jebsengroup
LinkedIn Jebsen Group
All information provided by applicants will be used for recruitment purposes only.
At Jebsen, success breeds success.
Company Info
With over 100 years of history, Jebsen Group enables some 200 of the world’s leading consumer, beverage, industrial and motors products and their brands to successfully market and distribute
their products throughout the Greater China region.
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