Job Descriptions

• Attracts potential customers by answering product and service questions
• Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction
• Resolve customer complaints via phone, email, mail or social media
• Manage of incoming calls
• Handle customer enquiries and proactively follow up with related colleagues
• Meet team sales targets
• Preparing of regular daily reports
• Perform ad-hoc tasks as assigned

Requirements

• Customer oriented with good interpersonal and communication skills
• Mature, self-motivated with a strong sense of responsibility
• Good command of English, Cantonese
• 1 - 2 years of experience in customer service
• Good command of Japanese is an advantage

Benefits

We will offer guaranteed 13 months’ pay and comprehensive benefit scheme to successful candidate:

• Double Pay
• Bank holiday
• 5.5 Day Work Week
• Medical Insurance
• Marriage Leave
• Extra Paternity Leave

**Interest candidate should state your expected salary and salary history in CV**

Location: Hunghom

All Personal data collected will be used for recruitment purpose only.

Founded in 2008, KeePer PRO SHOP has been one of the industry leaders in the provision of professional car care services chain store. To cope with the rapid expansion of our company, we are now looking for a right candidate to join us.