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Case Manager, Employee Compensation Claim

QBE General Insurance (Hong Kong) Limited

  • Company Industries:Insurance/Pension Funding

Job Information

  • Post Date:2019-05-28
  • Career Level:Middle
  • Location:Quarry Bay
  • Yr(s) of Exp:3 years
  • Qualification:Non-Degree Tertiary
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Claims Officer
  • Benefits:Five-day work week, Life insurance, Medical insurance, Performance bonus

Job Description

Responsibilities:

  • Provide workplace injury management services to clients across a wide range of industries with a focus on early and durable return to work.
  • Proactively handle employee compensation claims and ensure claims are appropriately paid in accordance with policy conditions within written authority levels.
  • Responsible for assessing policy, statutory and common law liabilities.
  • Conduct investigation on accidents/workplace injury cases.
  • Attend meetings with clients and advise clients on cost effective claims management, focusing on early injury recovery and return to work.
  • Develop and maintain good client relationships with the insured, agents, service providers and internal stakeholders.

 Requirements:

  • Tertiary graduates with minimum 3 years' working experiences in employee compensation claims, nursing, occupational therapy, physiotherapy or related disciplines.
  • Possession of insurance qualifications with working experience in general insurance industry will be a definite advantage.
  • Knowledge of employee compensation insurance and associated ordinance or occupational health & safety ordinance is desirable.
  • Excellent communication skills in both English and Cantonese.
  • Good interpersonal, negotiation, mediation and customer service skills.
  • Strong problem solving skills and the ability to think strategically to resolve long term claims
  • Flexible, socially confident and ability to work independently.
  • Proficient in Microsoft Word, Excel and PowerPoint.

 

Interested candidates, please email us your full resume with current and expected remuneration package & available date.

Only shortlisted candidates will be notified. All data collected will be treated in strict confidentiality and used for recruitment purpose only. Personal data of unsuccessful applicants will be destroyed within 24 months from the date of receipt.

For other opportunities, please visit our Careers Website at http://www.qbe.com.hk/career-opportunities.html.

For more information about QBE Insurance Group and QBE Asia Pacific, please visit our websites below:

QBE Insurance Group - https://www.group.qbe.com/

QBE Asia Pacific - http://www.qbeap.com/

Company Info

At QBE we believe the ability and potential of our people should be realized through their employment with us. We are committed to helping our people reach their full potential, for the benefit of themselves and QBE, and being rewarded for their performance.

Everything we do is underpinned by our QBE DNA – because we know it's not just what we do that matters, it's how we do it that makes the difference.

  •        We are flexible and pragmatic in the way we allow our people to get things done.
  •       We embrace diversity and teamwork and have set ourselves a number of objectives, detailed in our Diversity & Inclusion Policy, because diversity and inclusion are integral to our culture.
  •        Our global flexible working policy and parental leave transition programs are designed to help our employees balance their professional and personal lives.
  •        As a global insurer that seeks to share best practice across its divisions, we have a highly mobile workforce.
  •        We offer a range of programs to support the development of our employees and have invested in a range of leadership programs in order to develop a team of world-class leaders.
  •        We support the career aspirations of our people through a well-resourced personal development planning process that identifies and supports their current and future needs.

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

QBE Asia LinkedIn: https://www.linkedin.com/company/qbe-asia

QBE Singapore (Asia Head office): www.qbe.com/sg

QBE Hong Kong:  www.qbe.com/hk

QBE Malaysia: www.qbe.com/my
QBE Vietnam: www.qbe.com/vn

Please watch our new video for more details: https://youtu.be/JU1C7K3AxJg

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