Main Duties and Responsibilities

• Perform value-added professional services such as implementation, support, training and maintenance
• Perform project assessment, implementation and deployment activities
• Plan, Design, Configuration and Implement on Network and Security products
• Develop technical configuration and deployment documentation
• Provide technical consultancy and training to customer’s staff
• Provide escalated support to the customer upon implementation
• Provide Level-2/3 support and troubleshooting to resolve issues
• Liaise with vendors and other IT personnel for problem resolution 

Skills and Attributes Requirements

• Prepare and provide product or solution presentation to customers
• Pre-sale support including quote, IT solution design, proposal, pre-sale testing support etc
• Provide professional services on planning, design and integration services to fulfil customer's requirements
• Excellent hands-on experience in Wifi products implementation and troubleshooting skills
• Excellent level understanding of TCP/IP protocol suite.
• Must be hands-on in sizable network implementation and support
• A keen, positive attitude individual as well as effective team player
• Willing to strengthen customer-facing, communication and presentation skills

Business Experience Requirements

• Minimum 2 years’ of pre-sales work experience
• Professional level certifications from Leading Product Vendors such as Aruba has an definite advantage

 Academic and Language Requirements

• University Degree in Information Technology or related discipline
• High Proficiency in spoken and written English and Cantonese
• Immediate available is highly preferred

Interested parties please submit full resume with current/last salary, expected salary, and available date by clicking 'Apply Now' below.

Ingram Micro is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes.