Role

The right candidate may be designated as Senior Consultant or Consultant, depending on his/her experience and qualification. This role is expected to be an integral part of the team to deliver quality implementation for our customers. The details of the role are as follow:

Duties

The expected duties of this role are as follow:

1. To perform as a delivery resource under projects to carry out tasks in Install, Configure and provide support to Customer on Symantec, RSA, McAfee, IBM Cyber Security solution as well as other upcoming new security solutions
2. To attend to customers’ call for support through either over phone or field visit
3. To be trained in products assigned and certified for implementation project
4. Lead, mentor and guide junior consultants for Senior Consultant
5. Play the role of Technical Project Manager and carry out necessary planning and coordination to meet customer expectation of the project
6. To troubleshoot problems surfaced during project
7. Work closely with vendor’s technical help desk to resolve implementation issues
8. To support presentation of solution and proposal writing if necessary
9. Travel within ASEAN

Qualification

• Diploma in Computer Science or Degree in Information Technology or Information Security is preferred
• Minimum 2-4 years exposure in Symantec, RSA, IBM Cyber Security or equivalent MNC security products is a must. Minimum of 5 years experience to be considered for Senior role.
• Minimum 2 years implementation experience in projects involving Symantec, RSA, IBM Cyber Security under either Microsoft or UNIX platform. Minimum of 5 years for the Senior role.
• Strong understanding of TCPIP, Internetworking, DNS, DHCP, firewalls, IDS and IPS
• Strong technical experience in one or more of the following is a must:

• Database: Oralce, Sybase or MS SQL
• OS: MS Windows, Linux, SUN Solaris or AIX

• Preferably having implementation experience with two or more of the following Security products:

• IBM Qradar Suite
• RSA Netwitness Suite
• RSA Archer Suite
• Symantec Endpoint Protection (SEP)
• Web Security Service (WSS)
• CloudSoc/CASB
• Symantec Data Loss Prevention (DLP)
• Symantec ICT/ICA

• Some experience with programming in either Scripting, Microsoft .NET or Java will be an added advantage
• Good communication and interpersonal skills
• Able to speak both Cantonese, Mandarin and English fluently
• Able to manage customer expectation assertively
• Prepared to learn new technology within short timeframe.
• Able to travel overseas if requested
• Certification in CISA, CISSP is an added advantage
• Can carry out work without supervision