IT Technicia
AsiaNet China Limited
- Company Industries：Management Consultancy / Service
Job Information
- Post Date：2019-05-31
- Career Level：Not Specified
- Location：Quarry Bay
- Qualification：Not Specified
- Salary：Salary negotiable
- Employment Type：Full Time
- Job Function：Support
- Benefits：Double pay, Performance bonus
Job Description
Role : IT end user support, have a background in Mac software and hardware troubleshooting
- Provide support at our IT Help Desk, full time, during normal business hours
- Build and configure new hire laptops
- Deploy and configure VOIP phones
- Provision and track loaner systems
- Work with employees to perform computer upgrades and migrations
- Provide first tier support for AV issues
- Process returned assets and prepare them for reuse/recycle
Requirements:
- Experience at providing technical support, and a love for solving problems.
- 1-2 years experience of IT Support in a professional environment
- Possess experience with support ticket management and tracking
- Basic knowledge of Mac OS, iOS and Android (ACMT preferred)
- Basic knowledge of Windows 10
- Basic knowledge of audio/video troubleshooting and support
- Network fundamentals (laptop connectivity, VPN, printing)
- Familiar with GSuite
- Verbal and written fluency in English and Manderin
Company Info
AsiaNet China has been evolved to be a legally registered business management consultancy firm in China with regional and global network to provide seamless approach in Human Capital Management Consultancy.
We specialize in executive recruitment of middle to senior executive posts, regional & country management, senior technical specialists and mission critical positions. Our subsidiaries also provide range of business management services for multi-national corporations and local enterprises to secure their investments in China; to grow their own talents and to foster company culture.
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