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Patient Service Officer III – Call Centre (5-day work) Patient Business Department

HONG KONG ADVENTIST HOSPITAL- STUBBS ROAD

  • Company Industries:Medical/Pharmaceutical

Job Information

  • Post Date:2019-05-31
  • Career Level:Entry Level
  • Location:Wan Chai Area
  • Qualification:Non-Degree Tertiary
  • Salary:Salary negotiable
  • Employment Type:Full Time
  • Job Function:Customer Service - Supervisor/Officer
  • Benefits:http://www.hkah.org.hk

Job Description

Responsibilities:

  • To handle telephone calls for appointment booking.
  • To answer patients’ enquiries via phone and email with good telephone manner and customer service skills.
  • To perform clerical duties.

Requirements:

  • HKDSE / HKCEE graduated or above.
  • Fluent in Cantonese, English and Mandarin.
  • Customer-oriented with excellent communication skill.
  • Proactive, responsible, independent and able to work under pressure.
  • Good knowledge of computer skill, proficiency with Microsoft Office and Chinese Word Processing.
  • Shift duties may be required.
  • Prior experience in Call Center preferred.

We offer a competitive remuneration package to suitable candidates. Please apply with full resume and expected salary to Human Resources Department, 40 Stubbs Road, Hong Kong or by fax 3651 8865 or by email by clicking "Apply Now"

Candidates not invited for interview within 4 weeks may consider their applications unsuccessful.
All information provided by applicants will be used strictly for recruitment purpose only and they will be destroyed after 6 months.

Company Info

HONG KONG ADVENTIST HOSPITAL – STUBBS ROAD is a reputable not for profit acute care private hospital serving international and local patients with a passion for excellence, a spirit of Christian service and a commitment to whole-person healing.  Thanks to its state-of-the-art equipment and highly-skilled staff, our hospital offers all the advantages of a high-tech medical center where physicians and healthcare personnel provide patients with attentive care in a safe and comfortable environment. We are currently seeking enthusiastic, motivated, and qualified individuals for the following position(s):
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