What Will You Do:

• Delivering a high standard of customer care, assisting and advising parents about our many wonderful programmes and theatre shows

• Processing registrations for our afterschool, holiday and specialised programmes

• Leading and assisting in marketing matters for programme launches and theatre shows

• Administrating office matters and managing information in an efficient manner

• Working on various project based initiatives including touring theatre, theatre visits, ticketing and more

What Do You Need:

We are looking for a graduate with at least 2 years or equivalent experience in customer service. Fresh graduates will be considered.

• At least 2 years previous experience in a customer-facing role is a must

• Excellent spoken and written English, Cantonese  and Mandarin essential

• Experience with Microsoft Office (word, excel, outlook) is essential

• Additional experience with databases, registration and/or design software, all highly beneficial

• Previous teaching experience or familiarity with drama and theatre field is an advantage.

Who We Are Looking for:  

• Passionate about customer service and able to deliver beyond expectations

• Friendly and enthusiastic with an interest in drama and children

• Effective at managing their time and enjoy working on several projects at once 

• Organised and ordered in their approach to tasks with high attention to detail

• Solution minded and effective in working with a team

Faust International Limited was formed in 1999 to bring the wonderful world of theatre and performing arts to the young people of Hong Kong. We offer after-school drama classes and other services supporting the performing arts in Hong Kong. Due to continued expansion, exceptional candidates are now invited to join the Faust team. We invite highly motivated personnel with an eye for detail, an enthusiasm for variety and an interest in theatre to join our team.