Worker Engagement, part of ELEVATE’s global Consulting business, uses data to create safe and respectful workplaces. For nearly 10 years, we have been working with leading companies in apparel, footwear, electronics and toy sectors to measure and improve worker well-being in their supply chains throughout Asia and beyond. Our vision is a world where every worker is heard, and where worker well-being is integral to business success. Using various survey and helpline tools with strategic approach, you can be a significant contributor to this vision and help change the workforce in different industries for the better.

We are now seeking a detailed-oriented Senior Survey Operations Analyst to support our survey and helpline programs, including Laborlink, Amader Kotha (Bangladesh) and Suara Kami (Malaysia). You will play a key role in delivering ELEVATE’s Worker Engagement services, including project planning, client communication, team coordination, onsite implementation, data reporting and online platform management.

Responsibilities 

• Manage survey project in terms of timeline and quality of deliverables
• Manage helpline systems and operators’ performance effectively
• Respond to issues of scheduling, survey onsite delivery, auditors’ level of support
• Customize survey programs with client’s strategy and ELEVATE’s approach
• Review and publish reports at the factory-level or project-level
• Support data interpretation to identify trends, differences between sub-groups of workers, key drivers, areas of risk, and opportunities for improvement

Qualification  

• Bachelor’s degree in Business, Economics, Social Science or similar discipline or equivalent work experience
• At least 3 years or more experience in project/program management
• Familiarity with helplines and other technology for social impact
• Advanced English writing and speaking skills
• Strong analytical and presentation skills
• Comfortable working independently and collaborating with global team members
• Preferred understanding on supply chain, manufacturing industry, sustainability, and/or corporate social responsibility field

Compensation

ELEVATE offers a competitive salary and compensation package based on experience and qualifications

Interested candidates, please send the full resume ( with the latest and expected salary) by CLICK HERE

ELEVATE is the industry leader in sustainability and supply chain services globally. We design, build and manage data driven sustainability linked programs with assessment, advisory, program management and analytics that drive positive impact. We are committed to Business Driven Sustainability. 

We are headquartered in Hong Kong and our 600+ employees carry out work in over 100 countries including dedicated offices in North America, UK and Europe, and Asia.

Visit our company website at www.elevatelimited.com