Responsibilities:

• To maintain the brand name of developer during handover and beyond
• Works within the guidance of handover standard procedure
• Provide assistance for Customer Service Team during handover and beyond
• Handle the defect enquiries and complaints from owners and residents
• Work with EMO to follow up owners and residents enquiries and complaints
• Work with Project Team and ensure all defect rectification works and conducted in a timely manner

Requirements:

• Finished HKALE (A-Level) / HKDSE or above
• Minimum 3 years of relevant experience in property handover or customer service
• Experience in handover of upscale residential properties is a definite advantage
• Abilities to interact with staff and customers in a flexible, proactive and efficient manner
• Fluent in spoken and written Chinese, English and Putonghua
• Proficiency in Words/Excel/Powerpoint
• Self-motivated, be able to work independently and under pressure
• Candidate with lesser experience will be considered as "Assistant Officer - Customer Service"
• An initial 2-yr contract employment will be offered to the successful candidate.  Renewable contract and opportunity to change to Permanent contract upon satisfactory performance.

We provide generous compensation and fringe benefits to the right candidate. Please send your resume with salary expected to The Human Resources Manager, Nan Fung Development Limited, 23/F., Nan Fung Tower, 88 Connaught Road C, Central, HK or by e-mail: hr @ nanfung.com or by clicking "Apply Now" below (We are an equal opportunity employer. All applications will be treated in strict confidence and only be used for selection purpose.)

“Nan Fung Group” and “the Group” mean Nan Fung International Holdings Limited and its subsidiaries.

We are a well-established Group with diversified interests in property investment, property development, construction, property management, property financing and financial investment.  We now invite competent candidates to join our property management team.