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Client Service Officer (4 days work a week)

Inter Partner Assistance Hong Kong Limited

  • Company Industries:Others

Job Information

  • Post Date:2019-06-03
  • Career Level:Entry Level
  • Location:Kwun Tong
  • Qualification:Non-Degree Tertiary
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Others
  • Benefits:Education allowance, Flexible working hours, Life insurance, Medical insurance, Overtime pay, Performance bonus

Job Description

Position Responsibilities

  • Handle customer enquiries (including inbound and outbound calls/emails) and complaints 
  • Deliver superior emergency assistance service to customers & VIPs
  • Maintain customer log in relative systems
  • Maintain a good relationship with service providers and corporate clients
  • No overnight shift is required and 4-day work per week rotation of 2 shifts includes weekdays, weekends & public holidays

Education & Experience

  • Diploma qualification or above
  • Excellent teamwork, time management and communication skills
  • Pleasant, stable, independent and have strong sense of responsibility and urgency
  • Good command in spoken and written English and Chinese including Putonghua
  • No working experience will also be considered

We offer attractive remuneration package including Medical & Life Insurance benefit, birthday leave and discretionary annual bonus, etc.

Interested parties please send resume indicating current, expected salary and availability to HR Department by clicking Apply Now.

Only shortlisted candidates will be notified. All data collected will be treated in strict confidentiality and used for recruitment purpose only. Personal data of unsuccessful applicants will be destroyed within 24 months from the date of receipt. 

Company Info

Company Overview

The Inter Partner Assistance (IPA) Group is an assistance company offering a wide range of tailor-made business solutions, to provide instant support to emergency situations by our global network and 24/7 alarm centers worldwide.

Our mission is to provide clients a peace of mind and to enrich their customers’ experience. Leveraging on global network and alarm center, clients and their customers can reach for our service anywhere, anytime.

To lean more, please visit:

Website: www.ip-assistance.com

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