有意應徵者請攜同學歷及工作証明或相關牌照等於下述日期親臨面試。

If you are interested in the below positions, please come and bring along the original of your academic certificates, qualifications, and employment references on the Recruitment Day. 

日期：2019年06月15日 (星期六) 

時間：下午2時至5時30分 

地點：旺角分行 (九龍旺角彌敦道721-725號華比銀行大廈地下）

Job Duties:

• Handle enquiry, transaction and complaint of the Bank customers

• Provide correct information to customers promptly through relevant systems and applications

• Identify business opportunities and cross-sell the Bank’s products and services
• Co-work with branches / departments to deliver sales
• Solve minor complaints from customers, and handle simple administrative works
• Reflect customer feedbacks and suggest service improvements in terms of products, systems and daily workflow

Job Requirements:

• Post-secondary education or above with 1 year customer service experience in banking or investment industry
• Able to identify customer needs for cross-selling
• Independent, customer oriented, patient, eager to learn and committed to deliver good quality services
• Passed in IIQE and HKSI is preferred
• Good in spoken English and Putonghua
• Good presentation and communication skills 

Interested parties, please click "Apply Now" for application.

Personal data collected will be used for recruitment purpose only.

Industrial and Commercial Bank of China (Asia) Limited (“ICBC (Asia)”) is a licensed bank incorporated in Hong Kong. It has 53 branches, 18 “Elite Club” Wealth Management Centres and 4 commercial business centres in Hong Kong. It is principally engaged in banking, financial and other financial related services with focus on retail banking, commercial banking as well as corporate banking business. Chinese Mercantile Bank and ICBC (Asia) Investment Management Company Limited, the wholly-owned subsidiaries of ICBC (Asia), are specialized in the RMB services in Mainland China and the investment management businesses with a focus on Asia respectively. ICBC (Asia) is the flagship of Hong Kong banking business of Industrial and Commercial Bank of China Limited, the largest commercial bank in Mainland China (in terms of total assets).