Role Summary

• Do you like getting your hands on an IT product and understanding how the nuts and bolts work?
• Do you enjoy advising customers to best utilize the IT product and advise on industry best practices?
• Do you enjoy upskilling/training peeople on how to use IT in the most effective manner?
• Do you enjoy helping to understand customer problems and how to solve them via technology?

What we need you to do:

• Serve as technical expert across all modules of the RiM Vector platform, assist with all pre-sales activities including RFI, RFP & Project initiation phase.
• Understand, articulate and implement best practice related to area of expertise.
• Partner with customers to provide guidance on how modules of Vector or area of capability can resolve an organizational need.
• Create, document & communicate functional specifications to clients, functional teams and business sponsors in clear/actionable manner.
• Provide troubleshooting assistance on respective modules to client facing teams.
• Assist with testing of system to ensure it meets end user needs.
• Work with the IT PMO team to ensure smooth project rollout.
• Advise customers in terms of Operational changes that are required in alignment with the technology rollout.
• Regular travel to meet new/existing customers and understand their business issues.

Requirements:

• 3+ years' commercial experience within a similar IT environment
• Experience in Inflight retail is highly preferred
• Experience working in an Agile environment
• Excellent troubleshooting/ problem solving ability
• Excellent communication skills with ability to influence and get key issues escalated and resolved
• Highly organized, with ability to prioritize and manage multiple customers engagements simultaneously in a high-pressure, real-time environment.
• Fluent English, other language a bonus

We offer an attractive remuneration package and good career prospect to the right candidate.  Interested parties please click "Apply Now" and send full resume with present and expected salaries and availability to us.

For more details, please visit our Website www.lsgskychefs.com

All information received will be kept in strict confidence and only for employment-related purpose