Job Responsibilities:

• Provide first level of support on IT equipment, application software and networking for internal and guest users

• Install, configure and maintain all IT equipments in timely manner

• Proactively monitor all IT hardware, network, system job and etc to ensure smooth operations

• Ensure preventative maintenance and regular check are carried out to safeguard critical technology

• Educate user and enforce IT policies and procedures

• Provide IT support service after office hours

• Perform other IT tasks/projects assigned by IT Manager

• Work on a rotating roster which will include weekends, evenings, early and late shifts as required

  Job Requirements:

• Diploma or Higher Diploma in Computer Science/Information Technology or equivalent

• Minimum 2 years of user support experience

• Good knowledge in VMware environment, Microsoft Windows Server, Active Directory, Network Infrastructure and security.

• An independent self-starter and a team player

• Good command of communication and interpersonal skills

• Posses both system and network troubleshooting skills

• Candidate with MCSE, CCNA certification will be added advantage