Objectives of the Position

Reporting to Assistant Manager, Systems & Insurance Broker Account (IBA), you will:

• Assist in managing the Company's operation system; to ensure it is tested and updated regularly; and is functioning as required by the business
• To provide support in various reporting and Broker Support management and other areas for smooth operation of the team
• To assist in the handling and administration of the Company's own binding authorities and all the third-party binding authorities handled by the Company

Job Responsibilities

• Assist to maintain a process to manage day-to-day matters arise from the system including the logging, reporting and follow-up of issues arisen
• Provide support to the UAT and new system roll-out
• Assist in conducting operational efficiency training materials and training sessions
• Generate IBA reports on a regular basis so to conduct performance tracking against specific KPIs
• Provide regular feedback to broker support teams to enhance operation excellence
• Assist in handling of Lineslip or Facility from underwriters including documentation
• Assist to review all files where a premium, claims or brokerage debt is outstanding on system
• Any other assignments and ad hoc duties as required by the Line Manager

Requirements

• Minimum 2 years working experiences in back office operations, preferably in insurance related industry
• Holder of a recognized college diploma or above
• Good command of written and spoken English; fair Putonghua
• Proficiency in Microsoft Word, Excel and Powerpoint
• Strong communications skill, analytical with critical and systematic thinking
• Holder of insurance related professional qualification such as IIQE, CII, ANZIIF are advantageous

We offer competitive remuneration and benefits with great prospects for personal fulfillment and career development.  If you are interested in the above role, please send your curriculum vitae with full career details, availability, current and expected salary to us. 

(Data collected will be used for recruitment purpose only)

FP Marine Risks Ltd is a leading Marine Insurance Broker in Asia.  We are part of the Hyperion Group of companies and an accredited Lloyd's Broker providing our global portfolio of clients with first class solutions across all classes of marine insurance, both direct and reinsurance since 1994. An opportunity has arisen for a professional and committed Implementation Analyst to work on a key project in managing the Company's operation system.