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Customer Service Executive

Bai Sun International Limited

  • Company Industries:Information Technology

Job Information

  • Post Date:2019-06-06
  • Career Level:Entry Level
  • Location:Kwun Tong
  • Yr(s) of Exp:1 years
  • Qualification:Degree
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Others
  • Benefits:Five-day work week, Medical insurance, Performance bonus

Job Description

Responsibilities:

  • Handle daily email and enquiries
  • Summarize enquires and work with other teams for improvement
  • Handle Ad-hoc projects

 

Requirements:

  • Bachelor Degree holder is preferred
  • Minimum 1 years of working experience in customer service
  • Familiar with CS tools like Zendesk will be advantage
  • Flexible, multi-tasking, and able to deal with ambiguity and changes
  • Be a good team player, meaning to be willing to help teammates and share knowledge with each other and grow as a team
  • Be open to receive feedback and constructive criticism
  • Proficient written and spoken Chinese and English
  • Knowledge with digital technologies, mobile, internet, social and game will be a plus
  • Good command in both spoken and written Chinese (Cantonese) and English

 

Reason to work here:

  • 5-day work week
  • Paid sick leave
  • 12 days annual leave
  • 5 mins walk from Kwun Tong MTR
  • Stable working environment
  • In-house permanent position
  • Medical insurance

 

*Interested parties please send full resume with expected salary 

(Personal data collected would be used for recruitment purpose only)

Company Info

Bai Sun International Limited is a start-up international company based in Hong Kong. We specialise in tailor made IT solutions with a focus on App/Game design and development. This is a fast moving industry and we are expanding quickly and looking for talented individuals to join the team. https://baisun.hk

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