Report to Assistant Donor Services Manager, this incumbent will capture donor details into the donor database and provide service to donors and fundraising projects.

JOB RESPONSIBILITIES:

1. Handle data entry for donation & fundraising event
2. Handle donor enquiries, dispatch, and walk-in donation / merchandising
3. Contact donors and follow up with incomplete information or declined payment
4. Update the database whenever donors provide us with new information
5. Process return mail by contacting donors to update their addresses
6. Provide support to data file output, receipts printing, Monthly Donation programs, fundraising projects, and ad hoc projects as necessary 

REQUIREMENTS: 

• Tertiary educated or above
• 1-2 year of data entry and customer service/clerical/administrative experience preferred
• Highly computer literate, analytical and logical
• Fast and accurate typing with a good sense of local and overseas addresses
• Donor oriented, sensible, well-organized, efficient and with good attention to details
• Courteous, with good telephone manner and able to deal with donors.
• Good command of Chinese and English, both written and spoken. Mandarin capability an advantage
• Patient and do not mind repetitive work
• Flexible, proactive team player and able to work independently.

Application methods:

If you are interested in applying for this position and joining the Orbis family, please:

• click the  APPLY NOW  button below OR
• send your application by mail to Human Resources Department, Unit C, 5/F, Infotech Centre, 21 Hung To Road, Kwun Tong 

Please include your resume and letter of interest, quoting job reference number (HKADSO-DS-J0619) and stating your availability, current and expected salary in your application.

All data collected will be kept confidential and used for recruitment purpose only.

Orbis is an international non-profit organization that transforms lives through the prevention and treatment of blindness. With our network of partners, we mentor, train and inspire local teams so they can save sight in their communities. We have more than 300 employees from over 25 countries. They work in program, fundraising, communications, and operations functions, including aircraft operations, finance, HR and logistics. All over the world, we find highly skilled, adventurous professionals who live Orbis’s values of Trust, Caring, Commitment, Accountability, and Excellence to join our team and help us explore new ways to fight blindness around the world.

For more information about Orbis and our mission, please visit our website: www.orbis.org.