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Manager - Customer Service (Ref: 120619/JSDB/CSM)

Hutchison Logistics (HK) Limited

  • Company Industries:Freight Forwarding/Delivery/Shipping

Job Information

  • Post Date:2019-06-12
  • Career Level:Middle
  • Location:Kwai Tsing Area
  • Yr(s) of Exp:5 years
  • Qualification:Non-Degree Tertiary
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Supply Chain
  • Benefits:Double pay, Five-day work week, Free shuttle bus, Life insurance, Medical insurance

Job Description

 Responsibilities: 

  • Understand customers’ need and provide solutions accordingly for Key Customer's Accounts
  • Maintain service quality by continuously improve working outputs
  • Work closely with Sales and Operations team to ensure customer’s requirements are fulfilled
  • Actively participate in existing / new projects / business developments in all aspects
  • Regular review meetings with both internal and external customers
  • Lead the customer service team, professionally interacts with customers, building strong relationships across various levels
  • Perform any special duties or projects assigned by the management timely, efficiently and effectively

  

Requirements:

  • Diploma or above in Transportation, Logistics or Shipping related discipline
  • 5-8 years’ solid experience in customer support / key account management in freight forward or logistics
  • Familiar with Asia, Europe and South America’s market
  • Possess core competences including leadership, managing change, target and result focus, and team steering
  • Fluent spoken and written in English, Cantonese & Putonghua

 

 

Interested parties please send your detailed resume and expected salary, together with the job reference number (i) by post to: Human Resources and Administration Department, Hutchison Logistics (HK) Limited, 5/F, CHT Tower, Terminal 8 East, Container Port Road South, Kwai Chung, Hong Kong; or (ii) by fax to 3544-3530;  or (iii) by email. Please visit our website http://www.hutchisonlogistics.com/ for further details.

 

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of application for relevant /similar post(s) within the Hutchison Group of Companies.

Applicants not invited for interview in 6 weeks may consider their application unsuccessful and your personal data will be destroyed after a period of six months.

Company Info

Hutchison Logistics (HK) Limited HL(HK) was founded in 2002 aiming to utilize our group network and resources in order to provide intersectional logistics solutions for our customers. We offer our customers a unique set of logistics capabilities. With strategically placed offices and agency networks in Asia, Europe, Latin America, and the Middle East, HL(HK) offers a one-stop logistics service by linking customized supply-chain solutions to multi-modal networks that include ports, roads, rail and ocean shipping. HL(HK) offers cost-saving, transparent, and enhanced transit-to-market logistics solutions to our customers.

HL(HK) is a member of HPH Trust, the world’s first container port business trust listed in Singapore. HL(HK) is also a part of Hutchison Ports' global network of port and logistics operation, and continues to have access to services and resources enjoyed by companies within the Hutchison Ports Group.

Hutchison Ports is the port and related services division of CK Hutchison Holdings Limited (CK Hutchison). Hutchison Ports is the world's leading port investor, developer and operator.

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