Primary role purpose:

The position of Sales Support Executive is established to collect the tasks associated with coordination of customer inquiries. This position will be responsible for customer information and coordination internally to provide the customer with the necessary information and support in our services. This position will work towards specified customer accounts in close cooperation with the Sales Support Manager.

Key Responsibilities:

• Sales support and customer accounts management
• Support Sales Manager for routine sales activities and prepare sales reports
• Coordination of the input of different departments in order to fulfil customer requirements
• Acting as primary contact person for small and medium sized accounts in assigned region
• Work according to company procedures and guidelines
• Maintain excellent relationships with customer in order to increase customer satisfaction
• Assist on office administration duties as assigned

Essential Knowledge and Skills:

• Have minimum a diploma/ degree.
• Preferred with relevant experience within the area of work.
• Have ambitions to develop skills and qualifications within the area of work.
• Have good English skills, both orally and in writing.
• Good communication skills in Mandarin
• Ability to identify with Inmarsat values
• Service minded and eager to sell
• Team player with good interpersonal and communication skills, social and outgoing
• Think outside the box, be pro-active and take pride in pro-active problem solving
• Can cooperate and build good relations to both “internal” and external customers
• Structured, patient and likes to socialize
• Able to work independently as well as in a team

Personal data collected will be used for recruitment purpose only.

Please note that only shortlisted candidates will be notified.

About Inmarsat

Inmarsat has been at the forefront of global mobile satellite communications for over thirty years, and is the market leading provider of voice and high-speed data communications for users on land, at sea and in the air through its constellation of 12 geostationary satellites. Inmarsat plc is a FTSE listed company with a profitable track record and significant growth aspirations. This is represented by more than 55 nationalities in the workforce, reflecting the global and dynamic nature of the business. With an investment of over $3 billion in its latest network infrastructure, Inmarsat is at the forefront of global mobile communications innovation.

Maritime

Inmarsat’s Maritime business unit is the leader in global mobile satellite communications at sea. Thousands of vessels rely on our unrivalled end-to-end service availability and coverage for operational communications and safety services. We offer the broadest portfolio of mobile voice and data solutions on the market, so we can meet the needs of all types and size of vessel – and every budget.