Job Purpose:   

“To perform cashiering functions at store level and assist in executing internal control functions for store operations”.

Key Accountabilities:

In addition to following Lane Crawford’s policies and procedures, key accountabilities include, but are not limited to:

Daily Cashiering Operations

• To handle  the daily collection of sales proceeds from the sales operations
• To provide the cashiering service, including distribution of POS terminal floats, partial uplift of cash, checking to POS credit card settlement reports, handover of cash takings from store frontline at day end closing, coins exchange, banking of cheques from customers.
• To investigate irregular sales transaction shown on exception reports and follow up to understand explanation and authorization of such transactions
• To prepare Cash Report including daily cash sales proceeds received and monies to be banked
• To perform exchange of foreign currency bank note and traveler cheque with appointed foreign currency exchange agent daily
• To set up credit card terminals and accessories for road show / trunk show events
• To prepare and handover  LC Electronic Gift Card to corporate customers
• To issue and sale of Gift Card at POS terminals
• To perform online refund via OOPG for refund of e-Business transaction

Compliance and Business Integrity

• To ensure that financial practices are sound and in accordance with generally accepted auditing standards and prevailing legislation as well as company guidelines, policies and procedures
• To maintain appropriate internal control safeguards on the Company’s assets
• To ensure that people understand and are complying with the procedures and processes

Company Culture and Talent Development

• To fully engage and live by the Lane Crawford Vision, Passion, Learning, Collaboration (PLC) Values, and deliver our Customer Service Promise at all times
• To build collaborative working relationships with your colleagues to ensure the achievement of the Company Business Plan, your department and individual objectives
• To reinforce LC Heritage, Brand DNA and culture - through storytelling and sharing successes at every opportunity
• To personally demonstrate the LC Leadership Code Behaviours and use these as a tool to coach and develop team members and colleagues
• To fully participate in the PDP process, developing knowledge and understanding of your team member strengths and development opportunities using PDP Tools
• To take appropriate corrective action (in consultation with HR Department) with employees who do not achieve required standards of performance and behaviour
• To build a personal connection with each team member, taking time to understand them individuals and identify ways to motivate, retain and engage them

DISCOVER NEW OPPORTUNITIES

IN LANE CRAWFORD

The Leading Light for the Global Asian Luxury Customer.