Customer Service Officer
Ping An of China Securities (Hong Kong) Co Ltd
- Company Industries:Financial Services
Job Information
- Post Date:2014-01-17
- Career Level:Entry Level
- Location:North Point
- Yr(s) of Exp:2 years
- Qualification:Non-Degree Tertiary
- Employment Type:Full Time, Permanent
- Job Function:Call Centre Customer Service - Supervisor/Officer Account Servicing
- Benefits:Dental insurance Five-day work week Medical insurance
Job Description
Responsibilities:
Handle and follow up of account opening documents
Manage and update clients database
Provide quality and professional services to clients and sales
Handle clients' enquiries and complaints via telephone, email or face-to-face
Other ad hoc projects as assigned
Requirements:
Tertiary graduated or above with at least 2 years of customer service experience
Holder of Representative License of RA 1/ RA 2 with SFC is highly preferred
Customer-oriented, proactive, self-initiated, detailed oriented and a good team player
Strong communication and presentation skills and able to work under pressure
Proficient in MS Office, particularly using Excel and Chinese Word Processing
Fluent in English & Chinese (both Cantonese and Putonghua)
We offer attractive remuneration package and fringe benefits to the right candidate. Interested applicants please send detailed ENG & CHI resume stating present & expected salary and date of availability to Human Resources Department by email: hr.paschk@pingan.com
All applications will be treated in the strict confidence and personal data collected will be used for recruitment purpose only.
Company Info
PING AN INSURANCE (GROUP) COMPANY OF CHINA, LTD. is one of the fastest growing financial conglomerate in the People's Republic of China. The Group's activities include insurance, banking, asset management, securities and trust. We are a listed company on the main board of The Stock Exchange of Hong Kong Limited and Shanghai Stock Exchange. (“Ping An”, SEHK 2318, SSE 601318).
Ping An Securities Company Ltd., whose predecessor was a securities department, was set up in Shenzhen in Aug. 1991. With strong support from the Group, its brand name and financial strength developed in the past two decades, Ping An Securities Company Ltd has grown to become one of the major Securities Company in the main stream of the industry.
We are seeking high caliber and self-motivated candidates to join our team for our expansion.
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