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Cluster Manager, Consumer Banking

China Construction Bank (Asia) Corporation Limited

  • Company Industries:Financial Services

Job Information

  • Post Date:2019-06-14
  • Career Level:Senior
  • Location:Not Specified
  • Yr(s) of Exp:7 years
  • Qualification:Degree
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Retail Banking
  • Benefits:http://www.asia.ccb.com/

Job Description

Main Responsibilities:-

  • Grow the Cluster’s business in accordance to the Budget Plan and lead the team in achieving the sales, service targets by the development and implementation of business plans, overseeing branch performance and coach colleagues to drive sales results while delivering excellent customer service.
  • Lead sales activities, provide coaching to sales force and achieve sales targets through robust activity management to increase income contribution from wealth management products with the aim to achieve fees income objectives.
  • Ensure a consistently high level of service delivery to increase customer satisfaction, done by developing and maintaining a strong service culture in exceeding customer expectations.
  • Maintaining overall supervision and providing coaching / guidance with subordinates to ensure the Cluster’s deliverables are in compliance with legal and regulatory and ethical standards, of the required quality, in adherence to the Bank’s corporate values, AML procedures & policies, risk management policies and service standards.
  • Optimize cost control through stringent cost control management.
  • Develop staff, promote teamwork and actively manage staff performance by identifying individual’s training needs and encourage continuous learning, and provide appropriate coaching to ensure top performance. Enable effective communication through regular two-way communications.

 

Requirements:-

  • Bachelor Degree or above in relevant discipline, e.g. Economics, Business Administration or Financial Management, etc.
  • Possess HKSI and HKFI qualifications, CFP would be an advantage.
  • Minimum 7 years of experience in branch and sales role, of which adequate experience in managing a sizeable unit with people management responsibilities.
  • Knowledge of the consumer banking market in Hong Kong.
  • Excellent leadership, interpersonal and sales management skills, able to develop and implement business plans as well as motivate and support teamwork.
  • Possess good communication skills with proficiency in English, Cantonese and Putonghua

 

Applicants who are not contacted within 8 weeks may consider their applications unsuccessful and their personal data will be retained by the bank for a period up to two years.

All information provided by applicants will be used for recruitment purposes only and will be used strictly in accordance with the bank’s personal data policies, a copy of which will be provided upon request.

 

Company Info

China Construction Bank (Asia) Corporation Limited [“CCB (Asia)”] is the retail and commercial business platform of China Construction Bank Corporation [“CCB”] in Hong Kong. As of June 30, 2017, CCB (Asia) has 50 branches in Hong Kong and offers a wide array of banking products and services to customers, including consumer banking services, commercial banking services, corporate banking services, private banking services and cross-border financial services, etc.

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